Fort Collins Auto Repair

I don’t have the equipment to perform AC repairs at home, so this is one of the few times I need to deal with a shop. This place was highly recommended to me. When scheduling the car for service I stated “My AC has been intermittent, the compressor makes noise and will likely need to be replaced. I hope it didn’t shrapnel and cause other issues.” A pretty straightforward and to the point “differential diagnosis” in my opinion. They charged me $280 to perform a comprehensive inspection which I did not ask for, and to evac and refill my refrigerant along with dye. I was told it was just low on refrigerant and the car was ready for pickup same day. I picked up the car and still heard the rattling noise. Brought the issue up before leaving the parking lot. Was told by a technician that it’s an older car and that the noise is normal because the fans are loud. Hmm.. ok. Made it 5 minutes into my 40 minute commute home, heard the compressor kick off, and the AC stopped working. Made it home since I had somewhere to be and made plans to drop the car off the following morning again. Following day they came back with a new diagnosis.. bad compressor. Shocking! $960 more and the car was ready for pickup by end of day. After I brought up my concerns with the handling of the situation they discounted the labor $30. Pros: - Fast turnaround - Responsive communication - Free loaner vehicle the second time around - Quality parts (was told it was a Denso compressor) at competitive parts pricing Cons: - Big waste of my time - I live 40 minutes away and their misdiagnosis added 2 round trips for me. - Did not seem to listen to my concerns about the compressor initially. - Evacuated 0.4 lbs of refrigerant, added 1.2 lbs of refrigerant, and for some reason charged me for the 1.2 lbs instead of the 0.8 lb difference. - Disappointed that they only took $30 off for the trouble. The 4 hours of time I wasted directly due to their misdiagnosis should be worth more than that. Willing to give this shop another chance with caution if the need ever comes up, but want to make sure my concerns are actually heard.

This is my go-to shop. They have always been honest with fair pricing. It's hard to find a reliable/fair mechanic these days. The industry is saturated with the opposite. They are very thorough with their inspections, and they don't try to push you to do services that are not needed. I will continue to take my vehicles here.

I went to get my terminals changed. They charged me $3000 for it and did not even change my terminals a year later my car has the same problems. I do not recommend this place. They said they replaced the alternator cables and replace the battery but both are failing. I do not recommend unless you just don’t like money.

Great service with fair pricing. Been coming here for years.

Community Auto is honest, up front and perform quality work in a quick turnaround. I’m going back here for all my vehicles.

After a scary slide off of the interstate, Justin expertly navigated with us the repairs and maintenance needed to restore the beloved Honda accord left to our teen when grandpa passed. The work was done in a timely manner and came in under budget. Justin's calm demeanor and willingness to educate with kindness is deeply appreciated. We have used Community Auto for years and are grateful for their service.

We have had several services and inspections done with Community Auto and always felt the work was well done and that the employees care for the customer. Justin was our service advisor and he was very kind and informative- thank you!

My service was excellent. I dropped my car off a day earlier than expected and they fit me in. They fixed it faster than expected and anticipated. I trust my car with this shop. Justin was very helpful and provided great communication throughout the process. Highly recommend.

I appreciated Justin's service!

They are great people that you can trust with your car. After having multiple problems with our former mechanic, we went to them for help fixing our cars. Not only have they walked us through the exact problems with our cars (along with how to fix them), they have saved us a ton of money due to the care and effort they put into repairing our vehicles. Special thanks to Justin for walking me through how he fixed my window, but also to Maria for being friendly and authentic when taking care of my vehicle. They even saved us a couple hundred dollars this time around. As I said at the top of this review, they are great people you can trust with your car.