Now I know why, from first hand experience, Community Auto has over 500 5 star reviews! I'm new in town having recently moved to Fort Collins from San Diego. Did not have the slightest idea of whom to contact for help with my dual battery installation issue. Research showed the 500+ 5 star reviews, so I plugged the address in to the GPS and found the shop. Walked in the door and explained my problem to Eric. It seemed like he was pretty busy, but still took the time to personally look at my SUV's battery installation problem. Long story short, 30 minutes later the problems were fixed. To my surprise, Eric wouldn't let me pay him for the work, even at my insistence. That I did not expect! Based on what I observed and the work ethic of Eric's crew, he just got a permanent customer. Don't see that much now days...
Thanks a bunch for your review, Frank! We're so glad to hear about your experience! Eric has a trickle-down effect that we're grateful for! His example helps us to make auto repair as pain-free as possible. Thanks again and happy New Year to you!! :)
- Community Auto